Last Updated: [Insert Date]

Welcome to Peak Cycle Hub! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing peakcyclehub.com and making a purchase, you agree to these terms in full.

Quick Summary: We’re passionate about cycling and committed to providing quality bikes and accessories for riders of all levels. These terms explain your rights and responsibilities when shopping with us, covering everything from ordering to returns. Please read them carefully.

1. Our Store & Customers

Target Audience

Peak Cycle Hub caters to cycling enthusiasts of all ages and skill levels, including:

  • Young riders starting with balance bikes and youth bikes (12″-24″)
  • Adventure seekers needing touring bikes
  • BMX enthusiasts
  • Cyclists requiring maintenance products (lubricants, cleaners, components)

Store Style

We maintain a professional yet passionate approach to cycling, offering:

  • Clear product categorization for easy navigation
  • Straightforward policies with cycling-themed analogies
  • Reliable service matching the quality of our components

2. User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information during account creation and checkout
  • Use the website only for lawful purposes
  • Not attempt to interfere with website operations or security
  • Review all product details before purchase
  • Comply with all applicable laws and regulations
  • Be responsible for maintaining the confidentiality of your account credentials

3. Products & Services

Product Characteristics

We specialize in:

  • Youth bikes in various sizes (12″, 16″, 20″, 24″)
  • Specialty bikes (BMX, Adventure & Touring, Balance bikes)
  • Bike components and accessories (bearings, brackets, bells, computers)
  • Maintenance products (lubricants, cleaners, grease)
  • Safety gear (helmets)

Product Information

We strive for accuracy in:

  • Product descriptions
  • Pricing information
  • Availability status

However, we cannot guarantee that all information is completely error-free. If we discover an error, we reserve the right to correct it and adjust your order accordingly.

4. Ordering & Payment

Order Process

  1. Add items to your cart
  2. Proceed to checkout
  3. Enter shipping and payment information
  4. Review and confirm your order
  5. Receive order confirmation via email

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Processing

  • All orders are processed within 1-2 business days (excluding weekends and holidays)
  • You’ll receive tracking information once your order ships
  • We reserve the right to refuse or cancel any order for any reason

5. Shipping Policy

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Shipping Areas

We ship worldwide except to:

  • Certain Asian countries (specific restrictions available upon request)
  • Remote areas where delivery is not feasible

Delivery Times

All delivery times are estimates and may vary due to:

  • Destination location
  • Customs processing
  • Unforeseen circumstances

6. Returns & Refunds

Return Policy

  • 15-day return window from delivery date
  • Items must be unused, in original packaging with all tags
  • Return process requires email approval
  • Original shipping fees are non-refundable

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Opened bike lubricants, oil, and cleaners
  • Bike grease and oil products
  • Bike helmets (unless defective)
  • Personalized or custom-ordered items

Refund Process

  • Refunds processed within 3-5 business days after receiving return
  • Issued to original payment method
  • Credit card refunds may take 3-5 days to appear on statements
  • PayPal refunds typically appear within 24 hours

7. Intellectual Property

All content on peakcyclehub.com, including:

  • Text
  • Graphics
  • Logos
  • Images
  • Product descriptions

is the property of Peak Cycle Hub or its content suppliers and protected by international copyright laws.

8. Liability Limitations

Peak Cycle Hub shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or improper installation
  • Delays beyond our reasonable control
  • Incorrect product use that violates manufacturer guidelines

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois, USA. Any disputes shall be resolved in the courts located in Chicago, IL.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms and Conditions:

Peak Cycle Hub Sales Store
949 Evergreen Lane
Chicago, IL 60290
USA
Email: [email protected]

Thank you for choosing Peak Cycle Hub! We’re committed to making your cycling experience as smooth as possible, from browsing to riding. Ride safe and enjoy the journey!